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Policies

ALL SALES FINAL – Due to the nature of our products, no return, no refund, unless the product was damaged or incorrect.

 

SHIPPING:

We ship via USPS or UPS depending on the size of your order.

Order processing time can take between 3-5 days depending on product availability. Most products are made to order.

Shipping time can take from 2-5 days depending on your proximity from Lawrenceville, GA.

You will receive an email confirmation once your order is placed. There you will find your order number. Allow time for your order to be processed (see above). Once your order is sent you will receive a shipping confirmation to whichever email you placed the order under. This will contain the tracking number. You can track your package in real-time at www.usps.com or www.ups.com.

We do not offer International shipping at this time.

Please reach out to us within 5 days at [email protected] if there are any issues with the product you received.

If you are still wanting to return your unopened product and it is within 10 days of receiving it, please see our Returns Process below.

 

RETURNS:

NO RETURNS WITHOUT PRIOR APPROVAL.

NO RETURNS OR EXCHANGES UNLESS THE PRODUCT IS DAMAGED OR RECEIVED INCORRECTLY BY OUR FAULT.

DAMAGES AND RETURNS PROCESS

  1. Email us at [email protected] to alert us that you will be returning your UNOPENED, UNUSED product within the 10-day time limit and to request the Return Shipping Address.
  2. Once you have shipped your product – please also email the tracking number to [email protected].
  3. Once we receive your package back at our facility and can confirm it’s in an acceptable condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 10-14 days for the refund to post to your statement. If you have any questions regarding our return policy please email [email protected].